63bet's Commitment to Responsible Gaming
Gaming should stay fun, not become a burden. 63bet is always by your side to ensure a safe gaming environment — with deposit limits, time-outs, and professional support.
Why Responsible Gaming Matters
Online betting and casino gaming is a popular form of entertainment — but it is only enjoyable when you play consciously and within limits. 63bet believes that every player's mental wellbeing and financial security is the highest priority.
That is why we have built tools and policies that keep you in control at all times. When you feel that gaming is having a negative impact on your life, our support team and account settings are there for you.
63bet is a platform exclusively for those aged 21 years or older. Age is verified at account registration and accounts belonging to minors are closed immediately.
Keep Your Gaming Under Control
Set Deposit Limits
Set a limit on how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour waiting period — this protects you from impulsive decisions.
Time-Out
If you feel you need a break, take a time-out ranging from 24 hours to 30 days. During the time-out, logging into your account and placing any bets will not be possible.
Self-Exclusion
Choose self-exclusion for a longer-term break. Options are available to close your account for anywhere from 6 months to permanently. During self-exclusion, no promotional messages are sent from 63bet.
Set Loss Limits
Decide in advance how much you are willing to lose over a given period. Once the limit is reached, your account will automatically be closed for that session.
Review Gaming History
View your complete transaction and betting history from your account at any time. This transparency helps you understand your own gaming patterns and make informed decisions.
24/7 Support Team
For any questions about responsible gaming, 63bet's support team is always ready. Chat in Bengali via live chat or email — your privacy is fully protected.
Recognise the Signs of Addiction
Gambling problems develop gradually. If you notice the following signs in yourself, it is important to take action immediately. Remember — acknowledging a problem is the first step toward change.
63bet is always ready to support you. If you reach out to our support team, your information will be kept completely confidential.
- Continuing to play in an attempt to recover lost money (chasing losses)
- Hiding your gaming activity from family or friends
- Borrowing money or spending funds meant for essentials in order to play
- Feeling restless, irritable, or anxious when not playing
- Prioritising gaming over work, studies, or family responsibilities
- Repeatedly trying to quit gaming but failing each time
- Turning to gaming to cope with stress or sadness
- Gradually increasing bet sizes in an attempt to feel the same level of excitement
Self-Assessment Questionnaire
Answer the questions below honestly. If the answer to most of them is "Yes", please seek support.
If the answer to more than two questions is "Yes", contact the 63bet support team or use the self-exclusion tool.
63bet's Protection Settings
Session Time Limit
Set a maximum duration for each session. Once the specified time has passed, a warning message will appear and the session will end automatically.
Reality Check
A message will appear at set intervals reminding you how long you have been playing and how much you have won or lost.
Account Protection
Enable two-factor authentication on your account. Strong passwords and SSL encryption are used to prevent unauthorised access.
Withdrawal Delay
A cooling-off period is applied before you can withdraw winnings, helping you avoid impulsively placing bets again.
How to Enable These Settings
- Log in to your 63bet account and open "Account Settings".
- Go to the "Responsible Gaming" section and set your preferred limits.
- For self-exclusion, inform the support team directly via live chat.
- For any support, email us at [email protected].
If You Are Struggling, You Are Not Alone
If gaming has gone from being a source of joy to a source of worry, take action right away. 63bet's support team will help you without judgement.
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Live Chat
24 hours a day, 7 days a week — in Bengali and English
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Email Support
Your privacy is fully protected. Seeking support takes courage.
The Golden Rules of Healthy Gaming
Following these rules will keep gaming a source of entertainment at all times. 63bet wants every session to be enjoyable and controlled for you.
Play Safe, Play Happy
Enter the world of entertainment at 63bet — cricket, slots, and casino all within your reach. Check the FAQ if you have any questions.